1. Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email, phone number, address)
- Location information (city, country, continent)
- Event registration and participation details
- Payment information (processed securely through third-party providers)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process appointments and service requests
- Send you service-related communications
- Respond to your inquiries and provide customer support
- Send you marketing communications (with your consent)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our business
- When required by law or to protect our rights
- With your explicit consent
4. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
6. Cookies
We use cookies to enhance your experience on our website. You can control cookie preferences through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at info@grandkivu.com.